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Bbt2110:Internet Commerce Question Paper
Bbt2110:Internet Commerce
Course:Bachelor Of Supplies Management
Institution: Meru University Of Science And Technology question papers
Exam Year:2013
QUESTION ONE – 30 MARKS
(a) Differentiate between the following: (i) Job displacement and job replacement (4Marks) (ii) Information and Communication Technology (ICT) and Information Technology (IT) (4Marks) (iii) Risk analysis and risk assessment. (4Marks)
(b) Nowadays, people tend to prefer online communication rather than having real time conversation. Explain the negative effects of ICT in creating social problems to the society. (6Marks) (c) (i) What is computer auditing? (2Marks) (ii)Highlight two advantages and two disadvantages of computer assisted audit techniques. (4Marks) (d) One major user health hazard is eye strain and headache. Explain three control measures that can be applied on monitors to prevent the problem. (6Marks)
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QUESTION TWO –20 MARKS (a) Define the following terms (i) Malware (2Marks) (ii) Spyware (2Marks) (iii) Piracy (2Marks)
(b) A virus is a program that replicates and spread amongst computers so that they can cause a partial damage, permanent damage or loss of file. Apart from hoax virus identify and explain three types of virus. (6Marks) (c) Mr. Wainaina, a Computer Technician at ‘University of Western Highway’ realized that their computers had been infected with virus even though they had antivirus software. (i) Explain three factors that could have contributed to this scenario. (6Marks) (ii) State two symptoms of a virus-infected computer. (2Marks)
QUESTION THREE – 20MARKS (a) (i) What is change? (2Marks) (ii)An organization intending to introduce ICT in its operations realized that workers were resistant to change. Explain reasons that cause resistance. (8Marks)
(b) Explain five ways in which an organization can overcome resistance to change. (10Marks)
QUESTION FOUR – 20MARKS (a) Discuss the term ethics as it relate to Information and Communication Technology. (4Marks) (b) Briefly explain four principles of technological ethics that should be paramount to an organization. (8Marks)
(c) Define and give an example of the following terms as used in Information and Communication Technology. (i) Cyber-building (2Marks) (ii) Social networks (2Marks) (iii) PDA (2Marks) (iv) WAN (2Marks)
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QUESTION FIVE – 20MARKS (a) In any organization, the ICT department plays a very important role. Identify and explain the personnel’s in ICT department. (10Marks)
(b) Information and Communication Technology is a serious issue in an organization. Explain the following terms as related to security measures: (i) Encryption (2Marks) (ii) Firewall (2Marks)
(c) The social impacts of ICT on society can be considered as either positive or negative. Discuss three health benefits of ICT. (6Marks)
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