Office Administration And Management Question Paper
Office Administration And Management
Course:Diploma In Business Administration (Business Administration)
Institution: Machakos University question papers
Exam Year:2009
MACHAKOS TECHNICAL TRAINING T INSTITUTE
EMS DEPARTMENT
DIPLOMA 1 BUSINESS ADMINISTRATION
OFFICE ADMINISTRATION AND MANAGEMENT
END OF TERM EXAMINATION
END OF TERM EXAMINATION
TIME: 2 HRS
INSTRUCTIONS: ANSWER ALL QUESTIONS
1. (a) What factors must be considered when choosing or selecting the location of an office.(10 marks)
(b) What are the responsibilities/duties of managers towards:-
(i) The top management(3 mks)
(ii) Towards their work(4 mks)
(iii) Towards employees(3 mks)
2.(a) The functions of the Personnel Manager can be classified into key or specific functions.What are the key functions of Human Resource Department.(4 mks)
(b) Identify and briefly explain the administrative functions of an office.(16 mks)
3.(a) Write short notes on the following:-
(i) Managing director (3 mks)
(ii) Preparation and processing of information in an office.(3 mks)
(b) What are the major duties of the office secretary.(6 mks)
(c) In an internal office environment, some factors have to be put into consideration when allocating rooms within an office.Identify these factors.( 8 mks)
(d) What are the key functions of the company secretary.(5 mks)
(e) What benefits does a company enjoy from locating the office in sub-urban/upcountry.(5 mks)
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