Coun 315 :Conflict Resolution And Stress Question Paper
Coun 315 :Conflict Resolution And Stress
Course:Education
Institution: Kenya Methodist University question papers
Exam Year:2014
KENYA METHODIST UNIVERSITY
END OF 1STTRIMESTER 2014 (FT) EXAMINATION
FACULTY : EDUCATION AND SOCIAL SCIENCES
DEPARTMENT : COUNSELING
UNIT CODE : COUN 315
UNIT TITLE : CONFLICT RESOLUTION AND STRESS
MANAGEMENT
TIME : 2 HOURS
INSTRUCTIONS:
Answer question one and any other two questions.
Question One
Define conflict and describe any five types of conflict.
(10 marks)
Define stress and describe the methods and techniques of coping with stress.
(10 marks)
Question Two
Explain the meaning of the following terminologies;
Conflict resolution
Conflict management
Conflict transformation.
(10 marks)
Describe stress management and discuss the healthy and unhealthy ways of coping with stress.
(10 marks)
Question Three
Explain the role of the following factors in conflict resolution and management.
Perception
Culture, race and ethnicity
Gender and sexuality
(10 marks)
Discuss the four As, of dealing with stressful situations.
(10 marks)
Question Four
Explain how to identify causes of stress and discuss how stress can be reduced, prevented and coped with.
(10 marks)
Discuss the five styles of conflict resolution and explain the meaning of third party in conflict resolution.
(10 marks)
Question Five
Discuss the five steps of conflict resolution process and explain the meaning of the Dual concern process.
(10 marks)
Discuss any two of the following conflict resolution theories;
Interest Based Relations theory. (IBR)
Needs based conflict resolution theory.
Conflict transformation theory.
(10 marks)
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