Coun 315 :Conflict Resolution And Stress Question Paper
Coun 315 :Conflict Resolution And Stress
Course:Education
Institution: Kenya Methodist University question papers
Exam Year:2014
KENYA METHODIST UNIVERSITY
END OF 1ST TRIMESTER 2014 (SB) EXAMINATION
FACULTY : EDUCATION AND SOCIAL SCIENCES
DEPARTMENT : COUNSELING
UNIT CODE : COUN 315
UNIT TITLE : CONFLICT RESOLUTION AND STRESS
MANAGEMENT
TIME : 2 HOURS
INSTRUCTIONS:
Answer any three questions.
Each question carries 20 marks
Question One
Examine the following important elements in the definition of conflict.
Perceived incompatible goals.
(5 marks)
Perceived scarce resources.
(5 marks)
Briefly discuss the following levels of conflict.
Intrapersonal
(5 marks)
Intergroup
(5 marks)
Question Two
Mention five assumptions on which successful mediation is founded.
(5 marks)
State four advantages of using mediation in conflict resolution.
(8 marks)
Define negotiation.
(2 marks)
Briefly discuss the conflict management strategy below:
Avoidance (5 marks)
Question Three
Distinguish between the following types of stress.
Eustress and distress.
(5 marks)
Hyperstress and hypostress.
(3 marks)
Discuss the key factors that can influence the levels of stress in the work situation.
(12 marks)
Question Four
Explain the following psychosocial causes of stress.
Adaption.
(10 marks)
Frustration.
(10 marks)
Question Five
Discuss how stress can be managed through physical exercise. (20 marks)
More Question Papers
Exams With Marking Schemes
Popular Exams
Mid Term Exams
End Term 1 Exams
End Term 3 Exams
Opener Exams
Full Set Exams
Return to Question Papers