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Coun 315 :Conflict Resolution And Stress Question Paper

Coun 315 :Conflict Resolution And Stress

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2014

KENYA METHODIST UNIVERSITY

END OF 3''rd ''TRIMESTER 2014 (SB) EXAMINATION
FACULTY : EDUCATION AND SOCIAL SCIENCES
DEPARTMENT : COUNSELING
UNIT CODE : COUN 315
UNIT TITLE : CONFLICT RESOLUTION AND STRESS
MANAGEMENT
TIME : 2 HOURS

INSTRUCTIONS:

Answer any three questions.
Each question carries twenty marks.

Question One

Explain the following terms as they are used in this course.

Conflict resolution
Stress management
Conversion reactions
Intrapersonal conflicts

Question Two

Describe the three Ps of conflict
Analyze any three types of overload as a course of stress.

Question Three

Describe the last three stages of conflict mediation process.

Question Four

Our personality types determine our stress levels. Discuss

Question Five

How would you go about collecting information during the conflict mediation process.
Describe any three stressors that emanate from frustration.

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