Coun 315 :Conflict Resolution And Stress Question Paper
Coun 315 :Conflict Resolution And Stress
Course:Education
Institution: Kenya Methodist University question papers
Exam Year:2014
KENYA METHODIST UNIVERSITY
END OF 3''rd ''TRIMESTER 2014 (SB) EXAMINATION
FACULTY : EDUCATION AND SOCIAL SCIENCES
DEPARTMENT : COUNSELING
UNIT CODE : COUN 315
UNIT TITLE : CONFLICT RESOLUTION AND STRESS
MANAGEMENT
TIME : 2 HOURS
INSTRUCTIONS:
Answer any three questions.
Each question carries twenty marks.
Question One
Explain the following terms as they are used in this course.
Conflict resolution
Stress management
Conversion reactions
Intrapersonal conflicts
Question Two
Describe the three Ps of conflict
Analyze any three types of overload as a course of stress.
Question Three
Describe the last three stages of conflict mediation process.
Question Four
Our personality types determine our stress levels. Discuss
Question Five
How would you go about collecting information during the conflict mediation process.
Describe any three stressors that emanate from frustration.
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