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Coun 315 :Conflict Resolution And Stress Question Paper

Coun 315 :Conflict Resolution And Stress

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2014

KENYA METHODIST UNIVERSITY

END OF 3''rd ''TRIMESTER 2014 (FT) EXAMINATION
FACULTY : EDUCATION AND SOCIAL SCIENCES
DEPARTMENT : COUNSELING
UNIT CODE : COUN 315
UNIT TITLE : CONFLICT RESOLUTION AND STRESS
MANAGEMENT
TIME : 2 HOURS

INSTRUCTIONS:

Answer question one and any other two questions.

Question One

Discuss the meanings of the following terms;

Conflict

(2 marks)

Conflict resolution

( 2 marks)

Conflict management

(2 marks)

Conflict transformation

(2 marks)

Conflict in the work place

( 2 marks)

Discuss briefly each of the five types of conflict.

(10 marks)

Question Two

Discuss the five styles of conflict management.

(10 marks)

Discuss the steps in conflict resolution process.

(10 marks)

Question Three

Discuss the meaning of the interest based relations theory.

(10 marks)

Explain the meaning of third party in conflict resolution

(10 marks)

Question Four

Explain the meaning of stress and explain how it develops.

(10 marks)

Describe the four ’A’s of how to manage stress.

(10 marks)

Question Five

Discuss how individual stress can affect family relations.

(10 marks)

Discuss any two types of stress and explain the difference between good stress and bad stress.

(10 marks)

Question Six

Discuss how Alfred Adler’s individual psychology theory can be applied in counseling people who are stressed.

(10 marks)

Explain how counselors can apply Carl Rogers theory of unconditional positive regard to counsel people who are stressed.

(10 marks)

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