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Nrsg 354:Nursing Administration Question Paper

Nrsg 354:Nursing Administration

Course:Nursing

Institution: Kenya Methodist University question papers

Exam Year:2013

KENYA METHODIST UNIVERSITY

END OF 3''RD ''TRIMESTER 2013 (FT) EXAMINATION
SCHOOL : MEDICINE & HEALTH SCIENCES
DEPARTMENT : NURSING
UNIT CODE : NRSG 354
UNIT TITLE : NURSING ADMINISTRATION
TIME : 3 HOURS

Instructions

Answer all questions in the answer booklet provided
PART ONE (MCQs)
Choose the correct response

Question One

In disciplinary situations of union employees, the burden of proof for the wrong doing falls on

Management
The employee
The union
Both a and b

Question Two

A performance appraisal tool that rates an individual against some standard is called

Peer review
Trait rating scale
Job dimension scales
Behaviorally anchored rating scales (BARs)

Question Three

The type of audit used in quality control based on the assumption that a relationship exist between the process used by the nurse and the quality of the care provided are called

Outcome audit
Structure audit
Retrospective audits
Process audit

Question Four

A conflict resolution strategy in which superordinate goals are formulated for the achievement by conflicting parties is called

Cooperating
Negotiation
Mediation
Collaboration

Question Five

The following are ’rights’ of delegation except

Time
Supervision
Direction
Circumstances

Question Six

The generational work groups born after 1986 are called

Generational Z
Generational Y
Generational X
Millerials

Question Seven

Flextime is a duty scheduling system that:

Allows nurses in a unit to construct their own schedules
Allows organizations to set the opening price for a shift.
Allows nurses to select the time schedules that best meet their personal needs white still meeting work responsibilities
Allow nurses to cross-train on multiple units so that they can work additional hours during periods of high census or worker shortages.

Question Eight

The process of educating a new employee about the organization, employment, personnel policies and procedures is known as:

Indoctrination
Induction
Orientation
Socialization

Question Nine

When a nurse manager/leader allows subordinates to be creative, use their talents and explore new possibilities, its called

Empowerment
Modeling
Coaching
Mentorship

Question Ten

One limitation of an organization chart is

Doesn’t show the line of decision making
Shows only formal relationships
Shows informal lines of communication
Doesn’t show the chain of command

Question Eleven

An organization design that tries to remove hierarchical layers and decentralizing the activities is called

Flat designs
Matrix designs
Ad Hoc designs
Shared governance designs

Question Twelve

The number of managers at all levels of the organization is greatly influenced by

Span of control
Chain of command
Channels of communication
Unity of command

Question Thirteen

The following is true about critical thinking except

Its narrower than problem solving
Its broader than problem solving
It’s the same as reflective thinking
The end point of a critical thinking process is a conclusion

Question Fourteen

In the IDEALS model of problem solving, by Facione (2006), the fifth step is

Self-correct
Enumerate choices
Analyse options
List reasons

Question Fifteen

A decision making tool which uses schematics or pictures of how programs are intended to operate are called

Consequence tables
Decision trees
Payoff tables
Logic models

PART 2 (50 marks)

Question One
Describe discipline as a progressive process. (6 marks)

Question Two
Explain two limitations of interviews as a selection tool. (4 marks)

Question Three
State three differences between functional and primary modes of organizing patient care. (3 marks)

Question Four
State three generational considerations for staffing. (3 marks)

Question Five
Explain four strategies that a novice nurse manager/leader can use to build personal power base. (8 marks)

Question Six
Explain three characteristics of a positive organizational culture. (6 marks)

Question Seven
Explain four strategies of reducing organizational resistance to change.
(8 marks)

Question Eight

State four most common time wasters at work in the 21st century. (4 marks)

Question Nine
State eight major components of a strategic plan. (8 marks)

Question Ten

Critique the following management leadership theories. (5marks each)

Great man theory
Scientific management

PART 3 (40 marks)

Question One

Performance Appraisal is a key feature in organizations

Explain five key considerations when doing performance appraisal to ensure optional fairness and objectivity.

(10 marks)

Explain five roles of performance appraisals.

(10 marks)

Question Two

You have been posted to the provincial hospital after your internship on the unit-charge of one of the units. You find that the nursing staff is very demotivated.
Using Herzberg’s 2 theory factor they discuss how you will motivate the nursing staffs in this unit. (20 marks)

Nrsg 354:Nursing Administration Question Paper

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