Dit 0101 Communication Skills Question Paper
Dit 0101 Communication Skills
Course:Certificate In Installation
Institution: Meru University Of Science And Technology question papers
Exam Year:2011
INSTRUCTIONS: Answer questions one and any other two questions
QUESTION ONE – (30 MARKS)
(a) Define the term communication. (5 Marks) (b) Discuss the purpose of communication in organizations and in our personal life. (10 Marks) (c) Identify and explain five elements of communications (10 Marks) (d) Give two reasons why people should perfect their communication skills. (5 Marks)
QUESTION TWO – (15 MARKS)
(a) Communication occurs in various modes identify and explain three of them. (7 Marks) (b) Explain the following giving examples; (i) Grapevine (4 Marks) (ii) Upward communication (4 Marks)
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QUESTION THREE – (15 MARKS)
Explain the requirements that are necessary for a student in the university to study effectively. (15 Marks)
QUESTION FOUR – (15 MARKS)
(a) Describe four types of reading. (8 Marks) (b) Identify and explain any three factors one would apply in order to enhance effective listening. (7 Marks)
QUESTION FIVE – (15 MARKS)
(a) What is a paragraph (2 Marks) (b) Explain the four characteristics of a well written paragraph (10 Marks) (c) State any three email etiquette. (3 Marks)
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