Dit 0101 Communication Skills Question Paper
Dit 0101 Communication Skills
Course:Certificate In Installation
Institution: Meru University Of Science And Technology question papers
Exam Year:2012
(a) “Communication is more than transfer of ideas from one person to another.” Discuss this statement giving four reasons why communication is important in an organization. (8 Marks) (b) Explain any three types of reading indicating the contexts in which each is best applicable. (6 Marks) (c) Discuss any four principles of the communication process. (8 Marks) (d) Write short notes on the following: (i) Self disclosure (2 Marks) (ii) Listening (2 Marks) (iii) Paragraph (2 Marks) (iv) Skimming (2 Marks)
QUESTION TWO – (15 MARKS)
(a) Discuss any four sources of information. (8 Marks) (b) What are the stages to consider when delivering a good speech? (7 Marks)
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QUESTION THREE – (15 MARKS)
(a) Explain any four characteristics that one would consider to be an effective speaker. (8 Marks) (b) Citing suitable illustrations discuss the types of noise that cause communication breakdown (7 Marks)
QUESTION FOUR – (15 MARKS)
(a) Write sort notes on the following: (i) Interpersonal communication (2 Marks) (ii) Intrapersonal communication (2 Marks) (iii) Meta mode communication (2 Marks) (iv) Report (2 Marks) (b) Explain the four levels of listening citing examples. (7 Marks)
QUESTION FIVE – (15 MARKS)
(a) (i) What is the role of a library? (2 Marks) (ii) Explain two qualities of a good communicator (2Marks) (iii)Explain the term “rapport” (1 Marks) (b) Briefly explain the differences between the following: (i) Note-taking and note-making (2 Marks) (ii) Active and passive listening. (2 Marks) (c) Using suitable illustrations explain why reading is regarded as a very versatile activity. (6 Marks)
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