Dit 0101 Communication Skills Question Paper
Dit 0101 Communication Skills
Course:Certificate In Installation
Institution: Meru University Of Science And Technology question papers
Exam Year:2011
INSTRUCTIONS: Answer questions ONE and any other TWO questions
QUESTION ONE – (30 MARKS)
(a) Discuss any three elements of the communication process. (6 Marks) (b) Explain the four techniques of reading indicating the contexts in which each is best applicable. (8 Marks) (c) Using suitable illustrations discuss the possible causes of communication breakdown. (8 Marks) (d) Discuss any four characteristics of a good speech. (8 Marks)
QUESTION TWO – (15 MARKS)
(a) Discuss the following basic flows of communication giving suitable illustrations; (i) Upward communication (ii) Grapevine communication (iii)Horizontal communication (iv) Downward communication (8 Marks) (b) Communication occurs in various modes identify and explain them. (7 Marks)
QUESTION THREE – (15 MARKS)
(a) Briefly explain the types of noise that affect communication. (8 Marks) (b) Write a paragraph describing Meru University compound. Your paragraph must adhere to the rules of coherence and unity in a paragraph. (7 Marks)
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QUESTION FOUR – (15 MARKS)
(a) Write short notes on the following; (i) Attention (ii) Barriers (iii)Encoding (iv) Feedback (b) Discuss any three email etiquette. (7 Marks)
QUESTION FIVE – (15 MARKS)
Identify and explain the requirements that are necessary for a student in the university to study effectively. (15 Marks)
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