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Ins 203: Sectoral Information Systems And Services Question Paper

Ins 203: Sectoral Information Systems And Services

Course:Bachelor Of Science In Information Sciences

Institution: Moi University question papers

Exam Year:2014

MOI UNIVERSITY
OFFICE OF THE CHIEF ACADEMIC OFFICER
UNIVERSITY EXAMINATIONS
2013/2014 ACADEMIC YEAR
SECOND YEAR FIRST SEMESTER EXAMINATION
FOR THE DEGREE OF
BACHELOR OF SCIENCE
IN
INFORMATION SCIENCES
COURSE CODE: INS 203
COURSE TITLE: SECTORAL INFORMATION SYSTEMS AND SERVICES
DATE: 4TH JUNE, 2014 TIME: 2.00 P.M. – 4.15 P.M.

INSTRUCTION TO CANDIDATES
• SEE INSIDE

THIS PAPER CONSISTS OF (2) PRINTED PAGES PLEASE TURN OVER
MOI UNIVERSITY
SCHOOL OF INFORMATION SCIENCES
DEPARTMENT OF RECORDS LIBRARY AND INFORMATION STUDIES
FIRST SEMESTER 2013/2014 ACADEMIC YEAR EXAMINATIONS
COURSE CODE: INS 203
COURSE TITLE: SECTORAL INFORMATION SYSTEMS AND SERVICES TIME: 2 Hrs 15 Mins
==============================================================================
INSTRUCTIONS TO CANDIDATES:
• Answer any THREE questions
• All questions carry equal marks [20 marks]

1. Discuss the factors affecting the development of libraries and information centres in Kenya and suggest ways in which these factors can be ainimized.
2.
a. Define the term “Collection Development”.
b. Explain the importance of collection development in sectoral information systems in Kenya highlighting the challenges experienced in its implementation and suggest possible solutions.
3. Describe how any two of the following ICTs have transformed the provision of information service in libraries and information centres:
a. Integrated library systems
b. Search engines
c. Web 2.0
4.
a. Why is the study of information needs of users important in the provision of information services?
b. Explain how you will evaluate your library program to ensure that it provides appropriate services that meet the needs of users.
5.
a. Define the terms “Social Media” and “Social Networking”.
b. Using relevant examples, discuss how academic libraries are reinventing information products and services in an ICT era.
6.
a. Describe the “SERVQUAL MODEL”.
b. Discuss its relevance to service quality management in library and information centres.

Ins 203: Sectoral Information Systems And Services Question Paper

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