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Ins 208: Knowledge Management Question Paper

Ins 208: Knowledge Management 

Course:Bachelor Of Science In Information Sciences

Institution: Moi University question papers

Exam Year:2014



MOI UNIVERSITY
OFFICE OF THE CHIEF ACADEMIC OFFICER
UNIVERSITY EXAMINATIONS
2013/2014 ACADEMIC YEAR
SECOND YEAR FIRST SEMESTER EXAMINATION
FOR THE DEGREE OF
BACHELOR OF SCIENCE
IN
INFORMATION SCIENCES
COURSE CODE: INS 208
COURSE TITLE: KNOWLEDGE MANAGEMENT
DATE: 13TH JUNE, 2014 TIME: 2.00 P.M. – 4.15 P.M.

INSTRUCTION TO CANDIDATES
• SEE INSIDE



THIS PAPER CONSISTS OF (2) PRINTED PAGES PLEASE TURN OVER
MOI UNIVERSITY
SCHOOL OF INFORMATION SCIENCES
DEPARTMENT OF RECORDS AND ARCHIVES MANAGEMENT
FIRST SEMESTER 2013/2014 ACADEMIC YEAR EXAMINATIONS
COURSE CODE: INS 208
COURSE TITLE: KNOWLEDGE MANAGEMENT TIME: 2 Hrs 15 Mins
==============================================================================
INSTRUCTIONS TO CANDIDATES:
• Answer any THREE questions
• All questions carry equal marks [20 marks]

1.
a. Briefly explain the following terms:
i. Knowledge
ii. Knowledge-based economy
iii. Knowledge management tools
iv. Knowledge management techniques
v. Knowledge management culture
b. What is knowledge management and how does it differ from information management?
2. Explain the various components of knowledge management and specify their significance.
3. Discuss the types of knowledge generated in society today and identify the major sources of knowledge in organizations.
4. State five benefits and five barriers in implementing a knowledge management programme and give possible solutions.
5.
a. Define a knowledge-based economy and show its key features.
b. Giving relevant examples, discuss five technology enablers used in the present knowledge economy.
6. Discuss the organizational processes which support knowledge management and give five examples of knowledge management culture enhancement programs that can be adopted by an organization.






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