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Principles And Practice Of Management October/November 2013 Question Paper

Principles And Practice Of Management October/November 2013

Course:Diploma In Food And Beverage Management

Exam Year:2013

The Kenya National Examinations Council

Diploma in Food and Beverage Management

Principles and Practice of Management
October/November. 2013

Time: 3 hours

Answer any FIVE questions

1. (a) Describe five main features of bureaucracy as stipulated by Max Weber. (10 marks)
(b) Outline five factors that may limit the effectiveness of decision making process in an organisation. (10 marks)
2. (a) Highlight five methods that an organisation can use in order to determine the training needs of its employees. (10 marks)
(b) Explain five ways in which delegation can be used as a tool of management. (10 marks)
3. (a) Mawazo Limited has failed to implement some of its programmes successfully.
Explain five measures that should be taken in order to overcome the problem. (10 marks)
(b) Explain five factors that should be considered when drawing up salary scales for employees in an organisation. (10 marks)
4. (a) Mwanzo Company Limited has come up with a policy to involve their employees in decision making. Explain five problems the organisation could face if it implements the decision.
(10 marks)
(b) Traditional management theory has ''commanding'' as a key management principle.
Explain five reasons why this principle is increasingly losing its significance in modern management practice. (10 marks)
5. (a) Outline five benefits of using a budget as a tool of control. (10 marks)
(b) Describe five personal attributes of a manager that may influence his willingness to delegate authority. (10 marks)
6. (a) Highlight five duties of a middle level manager in an organisation. (10 marks)
(b) Describe five principles that should be followed to ensure success n job evaluation.
(10 marks)
7. (a) Explain five forms of disciplinary action that may be taken against an employee by an employer as stipulated in the labour laws. (10 marks)
(b) Forecasting is an important part of the planning activity in an organisation. Highlight five possible information that an organisation can generate from forecasting. (10 marks)
8. (a) Outline five limitations of using money to motivate employees. (10 marks)
(b)n Describe five activities involved in the control function.
(10 marks)

Principles And Practice Of Management October/November 2013 Question Paper

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