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Ins322:Management Information Systems Question Paper
Ins322:Management Information Systems
Course:Bachelor Of Science In Information Science
Institution: Moi University question papers
Exam Year:2015
MOI UNIVERSITY
OFFICE OF THE CHIEF ACADEMIC OFFICER
UNIVERSITY EXAMINATIONS
2014/2015 ACADEMIC YEAR
THIRD YEAR FIRST SEMESTER EXAMINATION
FOR THE DEGREE OF
BACHELOR OF SCIENCE
IN
INFORMATION SCIENCES
COURSE CODE: INS 322
COURSE TITLE: MANAGEMENT INFORMATION SYSTEMS
DATE: 15TH APRIL, 2015 TIME: 2.00 P.M. – 4.15 P.M.
INSTRUCTION TO CANDIDATES
• SEE INSIDE
THIS PAPER CONSISTS OF (2) PRINTED PAGES PLEASE TURN OVER
MOI UNIVERSITY
SCHOOL OF INFORMATION SCIENCES
DEPARTMENT OF INFORMATION TECHNOLOGY
FIRST SEMESTER 2014/2015 ACADEMIC YEAR EXAMINATIONS
COURSE CODE: INS 322
COURSE TITLE: MANAGEMENT INFORMATION SYSTEMS TIME: 2 Hrs 15 Mins
==============================================================================
INSTRUCTIONS TO CANDIDATES:
• Answer question ONE and TWO in PART A
• Answer any other TWO questions in PART B
PART A Compulsory
QUESTION 1 [20 MARKS]
1. Lower-level managers make day-to-day ___ decisions to schedule and control specific tasks.
A. Operational
B. Decision
C. Success
D. Simulation
2. Which category of computer-based information systems are concerned with supporting the functional areas of an organization?
A. End user computing systems
B. Business information systems
C. Office automation systems
D. Expert systems
3. ___ assures the accuracy, validity and proprietary of information system activities.
A. Administrative control
B. Information systems control
C. Procedural control
D. Physical facility control
4. Consider the following statements and state if TRUE or FALSE
i) Legal aspects should include protection to personal users of computer data
ii) Ethics is about values and human behavior
A. i)-TRUE, ii)-TRUE
B. i)-FALSE, ii)-TRUE
C. i)-FALSE, ii)-FALSE
D. i)-TRUE, ii)-FALSE
5. Which of the following system components ensures that an MIS is working to fulfill its objective?
A. Outputs
B. Processing
C. Control
D. Feedback
6. Which of the following statements is the most accurate?
A. The degree to which information needs to be summarized increases as one moves up the management levels
B. Low-level managers make unstructured decisions
C. Top managers make semi-structured decisions
D. Middle managers make unstructured decisions
7. What type of technology scrambles the contents of files sent via the Internet?
A. Encryption
B. Intrusion-detection software
C. Cryptogram
D. Regulated code
8. The ___ is the stage of decision making in which potential problems or opportunities are identified and defined.
A. Design stage
B. Choice stage
C. Implementation
D. Intelligence
9. An MIS provides
A. Past information
B. Present information
C. Future information
D. All of the above
10. ___ refers to a set of integrated programs that manage a company’s vital business operations for an entire global organization.
A. Operating system software
B. Workgroup application software
C. Enterprise resource planning software
D. Business application software
11. A decision support system uses ___ to manipulate data.
A. Formulas
B. Algorithms
C. Models
D. Heuristics
12. Preparing short-term budgets is an example of a finance information system operating at the:
A. Operational level
B. Knowledge level
C. Strategic level
D. Tactical level
13. A report that is produced for an unexpected or unplanned need is a(n):
A. Scheduled report
B. Key indicator report
C. Exception report
D. Ad hoc report
14. The re-engineering process bi=rings about a ___ and ___ in the flow of information and related documents from one business function to another.
A. Minor change, inefficiency
B. Radical change, efficiency
C. Minor change, efficiency
D. Radical change, inefficiency
15. How much organization should spend on information systems can be determined by a:
A. Cost analysis
B. Benefit analysis
C. Cost-benefit analysis
D. Any of the above
16. What floods a corporate network with so many requests for service that it slows down or crashes?
A. Computer virus
B. Worm
C. Denial-of-service attack
D. All of the above
17. ___ systems keep track on the daily regular business transactions of the organization.
A. Management level
B. Strategic level
C. Executive information
D. Operational level
18. ___ occurs when criminals obtain personal information that allows them to impersonate someone else in order to use their credit to obtain financial accounts and make purchases.
A. An intellectual property dispute
B. Identity theft
C. Identity duplication
D. An intellectual property theft
19. The services a firm is capable of providing to its customers, suppliers and employees are a direct function of its infrastructure.
A. TRUE
B. FALSE
20. Information relevance refers to ___
A. Cost compared to value
B. Timeliness and specifies
C. Both context and subject
D. Both up-to-date and worth
QUESTION 2 [10 MARKS]
The architecture of a multi-tier computing environment typically includes a client, server and corporate information systems linked to databases. Draw a diagram to illustrate such an architecture showing how an organization can utilize communications networks to interconnect its management information systems.
PART B – ANSWER ANY TWO QUESTIONS
QUESTION 3 [20 MARKS]
a) Identify and explain any four ethical issues associated with the use of information systems in organizations. [10 marks]
b) Using the ethical issues explained in a) above, develop a code of computing ethics for an organization of your choice. [10 marks]
QUESTION 4 [20 MARKS]
a) Explain the meaning of the following terms associated with information systems: [8 marks]
i. Expert system
ii. Cloud computing
iii. Systems security
iv. Enterprise resources planning (ERP) system
b) Analyze any four emerging IT infrastructure trends and their impacts on business operations. [12 marks]
QUESTION 5 [20 MARKS]
a) Assess any five benefits of using the internet as a strategic management information tool in an organization. [10 marks]
b) Examine any five factors that a university should take into account when developing its information systems policy. [10 marks]
QUESTION 6 [20 MARKS]
a) It has been claimed that there is such a thing as “ethical hacking”. Do you agree or disagree? Provide any four reasons to justify your answer [10 marks]
b) The company you work for has recently suffered a major MIS project failure. Explore any five possible reasons why the project failed. [10 marks]
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