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Dba 303: Organizational Behavior August 2009 Question Paper

Dba 303: Organizational Behavior August 2009

Course:Bachelor Of Commerce

Institution: University Of Nairobi question papers

Exam Year:2009

MODULE II DEGREE PROGRAMME 2008/2009
THIRD YEAR EXAMINATIONS FOR THE DEGREE OF BACHELOR OF COMMERCE
DBA 303: ORGANIZATIONAL BEHAVIOR
TIME: 2 HOURS
Instructions
Answer question one and any other two questions
1. (a) Explain the contributions of the following in understanding organizational behavior
i. Culture-Quality movement
ii. Contingency Theories.( 12 marks)
(b) Discuss reasons why individuals would be interested in studying organizational behavior in universities. ( 12 marks)

(c ) Explain the characteristics of a person who has a high need for achievement. ( 6 marks)

2. (a) Define stress and explain why stress is becoming such a big concern for organizations today. ( 8 marks)

(b) Briefly explain four general categories of Job Stress.
Give two examples of each category. ( 12 marks)

3. (a) Describe the three critical situational variables identified by Fielder Contingency Model of leadership effectiveness.
If these are very favorable, discuss the most effective leadership style proposed by Fielder. ( 10 marks)

(b) Describe the process of perception. ( 10 marks)

4. (a) Distinguish between Classical Conditioning of Pavlov and Operant conditioning of Skinner. ( 4 marks)
(b) Using relevant examples, distinguish between positive, negative reinforcement and punishment. ( 6 marks)

(c) Explain five categories of non-financial rewards and give two examples of the reward in each case. ( 10 marks)

5. (a) People join groups for various reasons.
Explain six of these reasons. ( 12 marks)

(b) Define personality and explain factors which determine the personality of individuals.( 8 marks)

Dba 303: Organizational Behavior August 2009 Question Paper

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