Dba 303: Organizational Behavior Second Year 2010/2011 Question Paper
Dba 303: Organizational Behavior Second Year 2010/2011
Course:Bachelor Of Commerce
Institution: University Of Nairobi question papers
Exam Year:2011
UNIVERSITY EXAMINATIONS 2010/2011
SECOND YEAR EXAMINATIONS FOR THE DEGREE OF BACHELOR OF COMMERCE
DBA 303: ORGANIZATIONAL BEHAVIOR
Instructions:
Answer question one and any other two questions
Time: 2 hours
1. (a) Define Organizational Behavior as a discipline and show how it differs from Organizational Theory. ( 6 marks)
(b) Define reinforcement and explain the guiding principles that can help management ensure that reinforcement is effective. ( 12 marks)
(c ) Explain Stacy Adam’s Equity Theory discussing how it can be used to motivate employees. ( 12 marks)
2. Critically debate the extent to which you believe that stress is an investible feature in modern day work environment.( 20 marks)
3. (a) Explain the concept of personality and discuss the factors that influence the personality of a person. ( 10 marks)
(b) There are a number of factors that influence job satisfaction.
Identify and explain these factors. ( 10 marks)
4. (a) Who is an effective leader?
Answer this question generally and using any of the authors who have attempted to define leadership.(8 marks)
(b) Explain the Like Linker Systems 1-4 Approach of leadership and show its similarities and difference to Ohio State University Studies.( 12 marks)
5. (a) Why would an employee want to manage his impression and what strategies can s(he) use to manage impression. ( 12 marks)
(b) Attitude is difficult to change and managers need to apply effective strategies to change attitudes.
Explain.( 8 marks)
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