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Dba 303: Organizational Behavior April 2011 Question Paper

Dba 303: Organizational Behavior April 2011

Course:Bachelor Of Commerce

Institution: University Of Nairobi question papers

Exam Year:2011

MODULE II DEGREE PROGRAMME 2010/2011
THIRD YEAR EXAMINATIONS FOR THE DEGREE OF BACHELOR OF COMMERCE
DBA 303: ORGANIZATIONAL BEHAVIOR
INSTRUCTIONS
Answer question one and any other two questions
Time: 2 hours
1. (a) Briefly describe the three theoretical frameworks of explaining organizational Behavior and justify why the cognitive framework is the most preferred in explaining behavior.( 15 marks)

(b) Describe Vroom’s Expectancy Model of motivation and explain how managers can use it to motivate employees.( 15 marks)

2. (a) Who is an effective leader?
Answer this question using various definitions of leadership. ( 8 marks)

(b) Explain Fred Fielder’s Contingency Model of leadership effectiveness and how leaders can use it to effectively lead.( 12 marks)

3. (a) Discuss the factors that influence the personality of a person. ( 8 marks)

(b) There are four types of reinforcement schedules.
Explain these and explain which you think is the most preferred by employees. ( 12 marks)

4. (a) Define perception and describe the process of perception. ( 10 marks)

(b) Stress does not always come from organizational stressors but also comes from stressors outside the organization.
Explain some five extra-organizational stressors. ( 10 marks)

5. Write short notes in the following intrinsic vs extrinsic rewards
(a) Transformational leadership
(b) The nature of learning
(c) The concept of personality
(d) Attribution( 20 marks)

Dba 303: Organizational Behavior April 2011 Question Paper

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