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Office Administration And Management(Oam) Diploma 1 Cat Term 1 Question Paper

Office Administration And Management(Oam) Diploma 1 Cat Term 1

Course:Diploma In Business Administration

Institution: Machakos University question papers

Exam Year:2007

DIPLOMA IN BUSINESS ADMINISTRATION, HUMAN RESOURCE MANAGEMENT AND SUPPLIES MANAGEMENT
DIPLOMA 1
C.A.T TERM I
OFFICE ADMINISTRATION AND MANAGEMENT (O.A.M)
INSTRUCTIONS:
ANSWER ALL QUESTIONS
1. Define the following terms. ( 10 mks)
(a) Management
(b) Office management
(c) An office
(d) Office accommodation

2. (a) Enumerate the functions of the office. ( 5 mks)

(b) Outline the principle functions of an office manager. ( 5 mks)

3. (a) Highlight the qualities of a good office. ( 5 mks)
(b) Outline the qualities of an ideal manager. ( 5 mks)

4. (a) Highlight five factors that should be taken into consideration when choosing an office accommodation. ( 5 mks)
(b) What are the advantages of a freehold office. ( 5 mks)

5. (a) State and explain the three types of office plan. ( 6 mks)
(b) List four factors that should be considered when setting an office plan. ( 4 mks)

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