Get premium membership and access revision papers, questions with answers as well as video lessons.

Tsa 300: Food And Beverage Management Question Paper

Tsa 300: Food And Beverage Management

Course:Bachelor Of Arts In Tourism Management

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
INSTITUTE OF OPEN LEARNING (IOL)
EXAMINATION FOR THE DEGREE OF BACHELOR OF
ARTS IN TOURISM MANAGEMENT
TSA 300: FOOD AND BEVERAGE MANAGEMENT

DATE: Thursday
13thAugust

2009
TIME: 8.00am-10.00am

INSTRUCTIONS
Answer any three questions
1.
a)
What is the significance of a menu in a hotel?

b)
Discuss factors that influence the type of food and drink that people
choose
to
consume.

2.
a)
What is quality?

b)
Explain why we need to pay close attention to quality in a catering
operation.

3.
Describe the characteristics of a good cashier and why his/her role is important to

a catering establishment.

4.
In catering establishment, discuss the factors that would contribute to problems in

customer relations and how such problems can be minimized.

5.
a)
Why are fast-food catering restaurant popular in Nairobi?

b)
What are their common characteristics?

6.
What is a franchise? Outline the advantages of a franchise.
Page 1 of 1

More Question Papers

Asc 103:Social Structures Of African Societies

Abe 301:Environmental Impact Assessment And Audit

203 : Modern Government In Africa

Aen 403: Sociolinguistics

Are 203 : Introduction To Church History

Aks 400: Sociolinguistics

Aks 203: Introduction To Theory And Practice Of Translation

App 806: Public Finance And Accounting

Aen:Second Language Acquisition

Aps 413: Counseling And Drug Management

Are 227: Theory And Method In The Study Of Religion

Agd402: Gender, Planning, Policy Formulation And Implementation

Aht 101: Principles Of Archaeology

Are 215 History Of Islamic Civilization And Religion

Aks203 :Introduction To Theory And Practice Of Translation

Are 400: Contemporary Trends In Christian Theology

Agd 501: Methods Of Gender And Development Research 1

Alt 308: African Drama (A Special Study)

Aps 507: Practicum I

Aen 513: Language Planning And Education

Are 203:Church History

Aec 102: Elements Of Macroeconomics

Aen 100: An Introduction To The Study Of Language

Arc 304:Building Services Ii

Aec 102: Elements Of Macroeconomics

Aht 802: Philosophy Of History

Alt 303: Theory And History Of Literature

Aht412: Administration And Organizational Theory

Aht423: World Socio-Economic Systems Since 1914

Aht 806: African Intellectual History

Alt 201:Eastern African Poetry And Drama

Aen 407: Lingustic Typology

Aen 407: Lingustic Typology

Are 401:Christian Response To Contemporary Issues

Agd102:Gender Culture And Development

Aks 402: Kiswahili Poetry

Aks102: Historical And Current Development In Kiswahili

Aht 102: Introduction To Political Science

Age 102: Physical Geography 1

Aks101: Language Skills In Kiswahil

Agd408: Gender Mainstreaming In Development Process

Aht423: World Socio-Economic Systems Since 1914

Alt 402: Drama

Aen 402:English Semantics And Pragmatics

Are 227: Theory And Method In The Study Of Religion

Aps 807: Skills And Techniques In Counseling

Arc 301:Land Valuation And Administration

Arc 305:History And Theory Of Architecture V

Aph 100: Introduction To Philosophy

Arc 205:History And Theory Of Architecture Iii

Popular Exams

Mid Term Exams

End Term 1 Exams

End Term 3 Exams

Opener Exams

Full Set Exams

Return to Question Papers

Quick Links