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Uccc 1101:Communication Skills Question Paper

Uccc 1101:Communication Skills

Course:Communication Skills

Institution: Technical University Of Kenya question papers

Exam Year:2016

The technical university of Kenya
Faculty of social sciences and technology studies
School of information and communication studies
Department of language and communication studies
End of semester one year one examination
Degree series
December 2016
Uccc 1101:communication skills
2 Hours

SECTION A:COMPULSORY - ANSWER ALL QUESTIONS (30 MARKS)
QUESTION ONE
a) Explain the following attributes of communication
i. Commutation is contextual
ii. Communication is inescapable
iii. Communication is complicated
b) Effective communication is part and parcel of human life. Describe Four specific objectives of communication (8marks)
c) Non - verbal communication is complementary to verbal communication. Describe any four categories of body language as used in communication studies.(8 marks)
d) Highlight three types of noise a communicator needs to be wary of to ensure efficient and effective communication (6marks)
SECTION B- Answer any two questions (20marks each)
QUESTION TWO
a) Describe the listening process as outlined in communications skill studies (10 marks)
b) Imagine a dignitary is set to visit TUK to prewide over q function. You have been appointed by the vice Chancellor of TUK to represent the students' body by giving a speech. Discuss any five approaches available to you to deliver the speech. (10 marks)
QUESTION THREE
a) Discuss any five principle of effective writing
b) The form of listening adopted in a communication situation is determined by the purpose for listening. Explain the following forms of listening, giving instances where each may be the most appropriate form to use:
i. Criticak listening
ii. Emphatic listening
iii. Active listening
iv. Reflective listening
QUESTION FOUR
a) Your friend has been getting poor grades due ti poor study skills. Discuss how you would advise on effictive study skills that he would adopt. (10 marks)
b) Scholars agree that the SQ3R study formula is effective in helping students acquire knowledge. Describe the SQ3R formula,clearly indicating how a student can use it. (10 marks)
QUESTION FIVE
a) Giving relevant examples , explain the following patterns/levels of communication.(10 marks)
i. Upwards communication
ii. Downwards communication
iii. Lateral communication
iv. External communication
v. Internal communication
b) Notes are a mainstay if any university student. Describe four advantages of taking notes. (10 marks)

Uccc 1101:Communication Skills Question Paper

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