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Cmm 413: Industrial Relations Management Question Paper

Cmm 413: Industrial Relations Management

Course:Bachelor Of Commerce

Institution: Catholic University Of Eastern Africa question papers

Exam Year:2004

THE CATHOLIC UNIVERSITY OF EASTERN AFRICA
A. M. E. C. E. A
MAIN EXAMINATION
1st TRIMESTER 2004/2005
FACULTY OF COMMERCE
DEPARTMENT OF MARKETING AND MANAGEMENT
CMM 413: INDUSTRIAL RELATIONS MANAGEMENT
Duration 3 hrs
Instructions: Answer question ONE and any other FOUR questions
Q1.
a) Illustrate the grievance procedure used to settle disputes in work place and the role of officials of collective bargaining. (20 marks)
b) Describe the sources of industrial rules. (10 marks)
Q2. Apply the management model in industrial systems. (10 marks)
Q3. The policy on selection outlines common features that guide employment process. Give a critique of such features. (10 marks)
Q4. Develop a training policy for an organization of your choice. (10 marks)
Q5.
a) Briefly explain the development of industrial relations field. (4marks)
b) Explain the development of labour movement in Kenya. (6 marks)
Q6.
a) Outline and explain the advantages of ADR technique over litigation approach. (6 marks)
b) Using example define industrial unrest. (4 marks)
*END*

Cmm 413: Industrial Relations Management Question Paper

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