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Cmh 311: Human Resource Management Question Paper

Cmh 311: Human Resource Management

Course:Bachelor Of Commerce

Institution: Catholic University Of Eastern Africa question papers

Exam Year:2009

THE CATHOLIC UNIVERSITY OF EASTERN AFRICA
A. M. E. C. E. A

CITY CAMPUS
MAIN EXAMINATION
1st TRIMESTER 2009
FACULTY OF COMMERCE
DEPARTMENT OF MARKETING AND MANAGEMENT
CMH 311: HUMAN RESOURCE MANAGEMENT
Duration 2 hrs
Instructions: Answer Questions ONE and any other TWO questions.
Q1.
a) Employee training and development has the important dual function of utilization and motivation. Describe four methods that are best suited to develop high level management employees. Use an organization in the communication industry to illustrate your answer. (20 marks)
b) Explain five objectives of trade unions. Provide examples using trade unions of your choice.. (10 marks)
Q2. Human resource audit plays a major role in determining the effectiveness and efficiency of the human resource development. Identify five areas of audit and explain their importance to the overall operations of the organization. (20marks)
Q3.
a) Wanachi industries, a medium sized company operating in Nairobi has sought out services as an H.R. consultant to advise them on issues of employee remuneration. In your report, explain clearly at least five factors that influence wage and salary structure and administration. (15 marks)
b) List five issues of occupational health and safety that would concern employees working in a chemical factory in industrial area in Nairobi. (5 marks)
Q4. Effective communication in an organization is of vital importance. Describe three formal channels of communication and two informal channels of communication. Comment the need for an organization to effectively manage informal communication. (20 marks)
*END*
THE CATHOLIC UNIVERSITY OF EASTERN AFRICA
A. M. E. C. E. A

CITY CAMPUS
MAIN EXAMINATION
1st TRIMESTER 2009
FACULTY OF COMMERCE
DEPARTMENT OF MARKETING AND MANAGEMENT
CMH 311: HUMAN RESOURCE MANAGEMENT
Duration 2 hrs
Instructions: Answer Questions ONE and any other TWO questions.
Q1.
a) Employee training and development has the important dual function of utilization and motivation. Describe four methods that are best suited to develop high level management employees. Use an organization in the communication industry to illustrate your answer. (20 marks)
b) Explain five objectives of trade unions. Provide examples using trade unions of your choice.. (10 marks)
Q2. Human resource audit plays a major role in determining the effectiveness and efficiency of the human resource development. Identify five areas of audit and explain their importance to the overall operations of the organization. (20marks)
Q3.
a) Wanachi industries, a medium sized company operating in Nairobi has sought out services as an H.R. consultant to advise them on issues of employee remuneration. In your report, explain clearly at least five factors that influence wage and salary structure and administration. (15 marks)
b) List five issues of occupational health and safety that would concern employees working in a chemical factory in industrial area in Nairobi. (5 marks)
Q4. Effective communication in an organization is of vital importance. Describe three formal channels of communication and two informal channels of communication. Comment the need for an organization to effectively manage informal communication. (20 marks)
*END*

Cmh 311: Human Resource Management Question Paper

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