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Aba 201: Behavioural Science Question Paper

Aba 201: Behavioural Science

Course:Bachelor Of Business Administration

Institution: Jaramogi Oginga Odinga University Of Science And Technology question papers

Exam Year:2017

JARAMOGI OGINGA ODINGA UNIVERSITY OF SCIENCE AND TECHNOLOGY
SCHOOL OF BUSINESS & ECONOMICS
UNIVERSITY EXAMINATION FOR THE DEGREE OF BACHELOR OF BUSINESS ADMINISTRATION
2ND YEAR 1st SEMESTER 2016/2017 ACADEMIC YEAR
NAIROBI CAMPUS
COURSE CODE: ABA 201
COURSE TITLE: BEHAVIOURAL SCIENCE
EXAM VENUE :12TH FL RM 1 STREAM : (BBA)
DATE : 20/04/17 EXAM SESSION :2.00 – 4.00PM
TIME : 2.00 HOURS

INSTRUCTIONS:
Answer Question ONE (COMPULSORY) and ANY other 2 questions
Candidates are advised not to write on the question paper.
Candidates must hand in their answer booklets to the invigilator while in the examination room.

QUESTION ONE(30 MARKS)
Examine Abrahams Maslow’s theory of motivation showing how it may be used in a business organization. Comment on the criticisms which have been made by scholars
(10 marks)

Explain five internal and five external factors that would explain the individual employee perception atwork (10 marks)
Majority of business organizations today take on corporate social responsibility in so far as doing so promotes its own self-interests. Discuss the moral arguments for corporate social responsibility (10 marks)
QUESTION TWO(30 MARKS)
Discuss the consequences of inter group conflict and explain five ways in which a can manager resolve these conflicts between groups (10 marks)
Coping strategies for job stress exist for both individual and the organization levels. Discuss these strategies for managing stress (10 marks)

QUESTION THREE(20 MARKS)
Assess the merits of virtue theory as a theory of guiding moral issues in business
(10 marks)

Explain five sources of power available for leaders in organizations (10 marks)
QUESTION FOUR(20 MARKS)
Organization change is a complex phenomenon involving considerable diligence on the part of management to deal with resistance to change as well as to introduce the change. Discuss (15marks)
Explain five barriers to effective communication in a modern organization (5 marks)

Aba 201: Behavioural Science Question Paper

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