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Management Of Learning Resources Question Paper

Management Of Learning Resources 

Course:Master Of Education

Institution: Kenyatta University question papers

Exam Year:2009



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
SECOND SEMESTER EXAMINATIONS FOR THE MASTER OF EDUCATION
ECT 504:
MANAGEMENT OF LEARNING RESOURCES

DATE: TUESDAY 7TH APRIL 2009 TIME: 9.00 A.M. – 12.00 NOON

INSTRUCTIONS

• Answer question ONE and any other TWO.


1.
a)
What does employees’ empowerment entail. (5 marks)
b)
Differentiate with examples between the two types of symbiotic relationship under referent influence. (5 marks)
c)
List some arguments managers use against training of staff (5 marks)
d)
Define mediated learning and give reasons for media communication. (5 marks)
e)
what steps can a manger of a Learning Resource Centre take in order to elicit support for the acquisition of learning resources from the External Publics? (5 marks)
f)
Explain the logic behind General Systems Theory. (5 marks)
2.
The 1970’s oil embargo by OPEC Nations is regarded as the beginning point of Total Quality Management (TQM). However instead of investing in quality control, the Japanese industries invested in prevention.
a)
Discuss why to the Japanese, quality control stopped being an expensive undertaking. (10 marks)
b)
summarize the reasons that necessitated the implementation of TQM. (10 marks)
3.
Although the definitions of managership and leadership do sometimes overlap, both terms are not synonymous.
a)
Differentiate between the two terms. (10 marks)
b)
Discuss by highlighting the key characteristics of ineffective or low productive leaders. (10 marks)
4.
Management of learning resources poses special challenges to school heads due to various managerial constraints.
a)
List at least Six constraints schools and institutions face and suggest the strategies that can be used to resolve them. (12 marks)
b)
Explain your understanding of the attitudinal approach to Learning Resource Centres. (8 marks)
5.
Since some conflicts are not resolvable, we normally speak of managing conflict (conflict management) rather than resolving conflict (conflict resolution).
a)
Explain the different kinds of causes that create conflict in an academic institution and giving examples, explain how different managers go about managing those conflicts. (12 marks)
b)
Differentiate between the three types of conflict. (8 marks)






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