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Cyber Cafe Development And Management Question Paper

Cyber Cafe Development And Management

Course:Bachelor Of Library And Information Science

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
SECOND SEMESTER EXAMINATION FOR THE DEGREE OF
BACHELOR OF LIBRARY AND INFORMATION SCIENCE

BLIS 306: CYBER CAFÉ DEVELOPMENT AND MANAGEMENT

DATE:
Tuesday 15th September 2009
TIME: 2.00pm-4.00pm

INSTRUCTIONS: Answer any THREE questions.
1.
a)
What is internet?
b)
Discuss SEVEN challenges that the internet users are likely to encounter.
2.
You are required to set up a cyber café enterprise in the organization where you work.
a)
Explain FIVE factors that you would take into consideration in setting up the cyber café.
b)
Explain FIVE challenges you are likely to encounter in the process of setting up the enterprise.
3.
a)
What do you understand by the term “business promotion”?
b)
Discuss SEVEN methods that cyber café management could use to promote their business.
4.
a)
Explain briefly the term “digital divide”.
b)
Explain FIVE factors that have contributed to this divide.
c)
Outline FIVE ways in which cyber café development could help to bridge this gap.
5.
a)
Explain the concept “quality control”.
b)
Explain TEN ways of maintaining quality control in a cyber café enterprise.