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Information And Its Users Question Paper

Information And Its Users

Course:Bachelor Of Library And Information Science

Institution: Kenyatta University question papers

Exam Year:2010

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2009/2010
INSTITUTIONAL BASED PROGRAMME (IBP)
EXAMINATION FOR THE DEGREE OF BACHELOR OF LIBRARY &
INFORMATION SCIENCE

BLIS 207: INFORMATION AND ITS USERS

DATE
Friday 30th April 2010

TIME: 8.00a.m – 10.00a.m

INSTRUCTIONS
Answer any THREE questions
Q1.
a)
Define and show the relationship between the following terms:
i)
Information
ii)
Knowledge
iii)
Wisdom
b)
Highlight the steps followed in the development of user profiles.
Q2.
Discuss six user information needs that an information centre must strife to satisfy.
Q3.
Explain four factors that affect communication of information to individuals within an organization.
Q4.
Discuss any five electronic information services that could be provided by an information centre.
Q5.
Explain how the following technologies can assist communication in
organizations.
i)
Television
ii)
Intranet
iii)
Internet
iv)
Telephone.

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