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Cyber Cafe Development And Management Question Paper

Cyber Cafe Development And Management

Course:Bachelor Of Library And Information Science

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
SECOND SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
LIBRARY AND INFORMATION SCIENCE
BLIS 306: CYBER CAFÉ DEVELOPMENT AND MANAGEMENT

DATE: TUESDAY, 25TH AUGUST 2009
TIME: 2.00 P.M. – 4.00 P.M.

INSTRUCTIONS: Answer any THREE questions.

1.
(a)
What is a “cyber café”?
(b)
Explain FIVE advantages that cyber cafes are likely to have over libraries in terms of usage.
(c)
Discuss FIVE disadvantages of the internet usage in the modern information age.
2.
(a)
On advising a person who intends to set up a cyber café service, explain the requirements in the following areas:
(i)
Sources of finance
(ii)
Equipment
(iii)
Staffing
(iv)
Accommodation
(b)
Highlight ONE challenge that the person is likely to face in each of the areas in (a) above.
3.
(a)
What is “digital divide”?
(b)
Giving appropriate examples, explain FIVE ways in which cyber café development can contribute to bridging the digital gap in a country.
4.
(a)
Giving appropriate examples, discuss briefly FIVE categories of cyber cafes emphasizing the major role of each.
(b)
Research carried out in Kenya show that young people are the major users of cyber cafes. Highlight FIVE possible reasons for this usage.
5.
(a)
What is quality control?
(b)
Highlight TEN ways of maintaining quality control in a cyber café enterprise.