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Blm 3212 : Order Processing Question Paper

Blm 3212 : Order Processing

Course:Bachelor Of Logistics And Supply Chain Management

Institution: Jaramogi Oginga Odinga University Of Science And Technology question papers

Exam Year:2013

JARAMOGI OGINGA ODINGA UNIVERSITY
OF SCIENCE & TECHNOLOGY
UNIVERSITY EXAMINATIONS 2012/2013
2ND YEAR 1ST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF LOGISTICS AND SUPPLY CHAIN MANAGEMENT
(REGULAR)

COURSE CODE: BLM 3212

COURSE TITLE: ORDER PROCESSING
DATE: 19/8/2013 TIME: 2.00-4.00 PM
DURATION: 2 HOURS

INSTRUCTIONS
1. This paper consists of 5 Questions.
2. Answer Question 1 (Compulsory) and any other 2 questions.
3. Write your answers on the answer booklet provided.

Question One (Compulsory)
a) What is meant by the term customer order cycle? (4 mks)
b) Discuss the major activities associated with customer order cycle. ( 14 mks)
c) Discuss factors affecting order processing time. (12 mks)
Question Two
a) What is meant by order processing? (2 mks)
b) Discuss the components of a typical customer order cycle. (18 mks)
Question Three
a) What is meant by the term order management system? (4 mks)
b) Discuss the major functions of an order management system. ( 16mks)
Question Four
a) What is meant by the term logistics information system? ( 5 mks)
b) Explain the following subsystems of Logistics Information sub systems
(i) The order processing system
(ii) The warehouse management system
(iii) The transportation management system (15 mks)
Question Five
Briefly explain the following
i. E- Commerce
ii. Electronic data Interchange
iii. Decision Support system
iv. Vendor managed inventory ( 20 mks)

Blm 3212 : Order Processing Question Paper

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