Bba312:Office Management Question Paper
Bba312:Office Management
Course:Bachelor Of Commerce
Institution: Kenyatta University question papers
Exam Year:2018
KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS2017/2018
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE
BBA312:OFFICE MANAGEMENT
DATE: Tuesday,21st November 2017 Time:2.00p.m-4.00p.m
INSTRUCTIONS:
Answer question ONE and any other TWO
1.(a)In appointing an office manager for an organization,one has to consider the necessary and basic qualities to be raised.Identify and discuss any five of these qualities. (10marks)
(b)Explain the important factors to be put in consideration when arriving at a layout of an office decision.(10marks)
(c)Define the filing system and explain five factors which are essential in this system.(10marks)
2.(a)Discuss the areas of responsibility for the organization and method officer.(10marks)
(b)Explain the requirements to be considered when setting up and organization and method department.(10marks)
3.(i)Identify and in detail explain he four main types organization.(10marks)
(ii)Filing is an essential part of an office work and a large part of an office depends on the suitability of the filing system.Explain the essentials of a good filing system.(10marks)
4.It is a place room or building where activities of the business are carried out to provide control,direction and management of the enterprise.Identify this place and discuss:
(a)Its purpose
(b)Its role
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INVOLVEMENT IN ANY EXAMINATION IRREGULARITY SHALL LEAD TO DISCONTINUATION
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