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Bbit /Bbm 322: Management Information Systems April, 2012 Question Paper

Bbit /Bbm 322: Management Information Systems April, 2012

Course:Bachelor Of Business Information Technology

Institution: Mount Kenya University question papers

Exam Year:2012

UNIVERSITY EXAMINATION 2011/2012
SCHOOL OF APPLIED AND SOCIAL SCIENCES
DEPARTMENT OF INFORMATION TECHNOLOGY

EXAMINATION FOR BACHELOR OF BUSINESS INFORMATION TECHNOLOGY
BBIT /BBM 322: MANAGEMENT INFORMATION SYSTEMS April, 2012

Instructions
Answer question ONE and any other TWO questions Time: 2Hours
QUESTION ONE ( 30 MARKS)
a). A large national company with many regional branches maintains a computer network system
linked by intranet. In considering security of data, the company has identified the following
problem areas:
a) Hardware failure which could lead to a lengthy down-time of the system.
b) Media failure or accidental corruption of data.
c) Virus attack.
d) Illegal access of the company database by people from outside the company.
e) Internal sabotage of data or access to parts of the database by the company staff who do
not have the authority.
The company is aware of security it should have in place. One example is taking back-up copies
of files. However, unless there are adequate controls, back-up copies may not be adequate or able
to restart a failed system.
Required
Discuss ways of tackling the five problem areas so that the management will have confidence in
their system and data. [10
Marks]
b). Briefly discuss the various levels of management in an organization within the context
of use of information systems in decision making [12 Marks]
c). Explain ways in which an information system can help an organization gain competitive
advantage over other organizations [8 Marks]

QUESTION TWO (20 MARKS)
a) Business Information Systems strategy is the plan an organization uses in providing information
b) services.
i). Describe the components of Business Information System Strategy [8 Marks]
ii). Explain two factors that influence Business Information System Strategy [4 Marks]
c) Computer-based information systems can be categorized into operational information systems
and management information systems. Discuss these two categories giving business examples
for each one. [8marks]

QUESTION THREE (20 Marks)
a) State and explain any three qualities or desired attributes of a good information
system [6 Marks]
b) Describe any three types of decisions that can be made in an organization [6 Marks]
c). Discuss the business and technological drivers of Enterprise Systems in an
Organization [8 Marks]
QUESTION FOUR (20 MARKS)
a). Briefly describe the Systems Development lifecycle [6 Marks]
b). Describe the following information Systems clearly bringing out their characteristics [8 Marks]
i. Strategic information system
ii. Knowledge management Information System
iii. Decision Support System
iv. Transaction Processing System
c). Explain the Ethical Dimensions of Management Information System [6 Marks]

QUESTION FIVE (20 MARKS)
a). Explain NOLAN's stage growth model for Business Information Systems [5 Marks]
b). Information systems are vulnerable to technical, organizational, and environmental threats
from internal and external sources.
Discuss these threats to Business Information Systems and

Bbit /Bbm 322: Management Information Systems April, 2012 Question Paper

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