Tour Operations Techniques Question Paper

Tour Operations Techniques

Course:Bachelor Of Science In Hospitality Management

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
SECOND SEMESTER EXAMINATIONS FOR THE DEGREE OF BACHELOR
OF SCIENCE IN HOSPITALITY AND TOURISM MANAGEMENT

HTM 257:
TOUR OPERATIONS TECHNIQUES

===============================================================
DATE: WEDNESDAY 26TH AUGUST 2009 TIME : 8.00 A.M. – 10.00 A.M.

INSTRUCTIONS

• Answer ALL questions.

1.
Compared to independent travel arrangements, the inclusive tour provides advantages to several groups of people. Discuss the advantages. (20 marks)
2.
A prominent national columnist in Houston Texas recently advised hi s readers that they should bypass their local travel agents as well as tour operators to make their arrangement directly with suppliers. This recommendation was intended to save the public money. Critique this advise. (10 marks)
3.
You have been employed tat Mames as a tours sales executive. Your first assignment is to design a tour that would appeal to young singles aged between 18-35. the market must be large enough for you to make a profit. Identify what motivates the market and describe your tour concept. (10 marks)
4.
Chart a 10 – day itinerary for experienced travelers aged between 45-60 entitled “Western Kenya Cultural Experience”. (10 marks)
5.
The following is an itinerary for a tour code named Sarova Experience for 07 pax traveling in a 9-seater minibus and scheduled flight from Nairobi to Maasai Mara return as the means of transport. The details and rates are given below:

Day
1
The
Stanely

$200$ 210
Day
2
Sarova
Mara

$300$ 165
Day 3
Sarova Mara
Day
4
Sarova
Shaba

$310$ 1170
Day 5
Sarova Shaba
Day 6
Sarova Lion Hill

$220$ 140
Day7
Transfer Nakuru/JKIA

$200 per vehicle Net minibus transport including driver expenses is Kshs. 200,000/= Mark-up for vehicle expenses is 15% Mark-up on other items is 25% Clients PEF in$ 70 per person per day for all parks and reserves.
Quote the price per person for the tour. Show all your calculation. (20 marks)
Flight
Mara/Nairobi
Return
14,000/-
Flight
Samb/Nairobi
Return 16,000/-

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