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Organization Behavior And Leadership 1St Trimester 2015 Question Paper

Organization Behavior And Leadership 1St Trimester 2015

Course:Bachelor Of Business Information Technology

Institution: Kenya Methodist University question papers

Exam Year:2015

Organizational behaviour (BUSS 035) 1st trimester 2015
KENYA METHODIST UNIVERSITY
END OF 1'st 'TRIMESTER 2015 (FT) EXAMINATION
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : BUSS 035
UNIT TITLE : ORGANIZATIONAL BEHAVIOR AND LEADERSHIP

TIME: 2 HOURS
INSTRUCTIONS:
? Answer question One and any other Two
Question One
? Define the term organization and explain your understanding of the term organizational behavior. (7marks)
? Discuss FOUR determinants of personality and give one example of each.
(8marks)
? Outline and explain FOUR types of leadership styles. (8marks)
? Highlight SEVEN reasons for formation of groups in organizations.
(7marks)
Question Two
? Motivation is very dynamic in the organization. Discuss FIVE non-monetary ways motivating employees. (10marks)
? Employees may be reluctant to change in an organization. Discuss some of the reasons of this reluctancy. (10marks)
Question Three
? Explain the perceptual process and state its importance in
Communication. (10marks)
? Discuss the various barriers to effective communication in an organization. (10marks)
Question Four
? Briefly explain two types of groups and give THREE examples of each.
(10marks)
? Job design encompasses a number of factors. Highlight and explain FIVE factors influencing job design. (10marks)
Question Five
? Stress is a very common phenomenon which leads to loss of emotional stability which is one of the most common forms of expression of stress. In relation to this statement outline and briefly explain THREE factors influencing stress and give TWO examples in each factor. (12marks)
? Highlight EIGHT characteristics of a good leader. (8marks)

Organization Behavior And Leadership 1St Trimester 2015 Question Paper

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