Communication Skills (Cat 1) Question Paper

Communication Skills (Cat 1)

Course:Diploma In Business Administration

Institution: Machakos University question papers

Exam Year:2010

1.(i) Define:-Internal communication.(3 Marks)
(ii) External communication.(3 Marks)

2.What is communication?(3 Marks)

3.Explain 2 types of written communication.(8 Marks)

4.Explain the following as used in communication
(i) Feedback
(ii) Receiver
(iii) Barriers
(iv) Organization.(8 Marks)

5.Why would you prefer a telephone call than a written message?(3 Marks)

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