Office Administration And Management Year 1 End Of Term (Ii) Exam Question Paper

Office Administration And Management Year 1 End Of Term (Ii) Exam

Course:Diploma In Business Administration

Institution: Machakos University question papers

Exam Year:2010

Duration: 2 Hours
Instructions: Answer all questions

1.(a) Explain FIVE activities carried out in an office.(10 Marks)
(b) Explain FIVE qualities of an office manager.(10 Marks)

2.(a) Describe the steps you would follow while designing an office layout.(12 Marks)
(b) Justify the choice of open plan office layout in an organization.(8 Marks)

3.(a) Explain FIVE principles underlying the positioning of work stations.(10 Marks)
(b) Explain the measures you would take to control misuse of office stationery.(10 Marks)

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