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Communication And Report Writing Cat Question Paper

Communication And Report Writing Cat

Course:Diploma In Business Administration

Institution: Machakos University question papers

Exam Year:2010

Time: 1 1/2 Hours
Total marks 50
Instructions: Answer all the questions

1. Name and briefly explain two types of communication.(4 Marks)

2. Name any three communication systems/channels/patterns(3 marks)

3.Explain the following parts of a business letter
(i) Sender's address(3 marks)
(ii)Salutation(3 Marks)
(iii) Subject heading/line(3 marks)
iv) Body of the letter(3 Marks)
v) Complementary close(3 Marks)

4.(a) What is Curriculum Vitae(3 Marks)
(b) Why is C.V a requirement in every job application?(4 Marks)
(c) Who is a referee as used in Curriculum Vitae writing?(4 Marks)

5.(a) Why would someone prefer a small message service (SMS) to a telephone call.(3 Marks)
(b) The cycle of communication proceeds through a number of stages:
(a) Name and briefly explain the first three stages that involve the sender.(6 Marks)
(b) Name and briefly explain three stages that involve the receiver.(6 marks)

6. Name and give examples of at least 3 forms of communication(3 marks)

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