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Information And Its Users Question Paper

Information And Its Users

Course:Bachelor Of Library And Information Science

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
SECOND SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
LIBRARY AND INFORMATION SCIENCE
BLIS 207: INFORMATION AND ITS USERS

DATE: THURSDAY 20TH AUGUST 2009

TIME: 8.00 A.M. – 10.00 A.M.

INSTRUCTIONS: Answer any THREE questions.

1.
Distinguish among the following types of information needs:
(i)
Normative needs
(ii)
Felt needs
(iii)
Expressed needs
(iv)
Comparative needs
2.
(a)
Explain the concept of user studies.

(b)
Discuss the purpose of user studies in an information centre.

3.
Explain the type of users that should be served in the following Information Centres.
(i)
Academic libraries
(ii)
Public libraries
(iii)
Special libraries

4.
Explain how you would develop a user profile for an identified user group.

5.
Discuss four methods that can be used to repackage information for students in an
academic library.

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