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Cyber CafÉ Development And Management Question Paper

Cyber CafÉ Development And Management

Course:Bachelor Of Education In Library Science

Institution: Kenyatta University question papers

Exam Year:2009

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
INSTITUTE OF OPEN LEARNING
EXAMINATION FOR THE DEGREE OF BACHELOR OF LIBRARY &
INFORMATION SCIENCE
BLIS 306: CYBER CAFÉ DEVELOPMENT AND MANAGEMENT

DATE: MONDAY, 10TH AUGUST 2009 TIME: 11.00 A.M. - 1.00 P.M.

INSTRUCTIONS: Answer any THREE questions.

QUESTION ONE
Discuss the major users of cyber cafes, highlighting their characteristics and needs.

QUESTION TWO
a) What do you understand by the term “business promotion?
b) Discuss SEVEN methods that cyber café management would use to promote their
business.

QUESTION THREE
a) On advising a person who intends to set up a cyber café, explain what are the
requirements in the following areas:
(i) Source of finance
(ii) Equipment
(iii) Staffing
(iv) Accommodation
b) What challenges is the person likely to encounter in each of the above areas?

QUESTION FOUR
a) What do you understand by the abbreviation “WWW” as used in the electronic
information retrieval?
b) Outline SEVEN criteria used to categorize cyber cafes as business enterprises.

QUESTION FIVE
a) What is digital divide?
b) Explain FIVE factors that have contributed to this divide.
c) Outline FIVE ways in which cyber café development can help bridge this gap in a country.