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Organizational Behaviour Question Paper

Organizational Behaviour

Course:Bachelor Of Business Management

Institution: Mount Kenya University question papers

Exam Year:2010

BBM 213: ORGANIZATIONAL BEHAVIOUR

INSTRUCTIONS:
Attempt question one and any other two

QUESTION ONE
a. Discuss how organizations can overcome the barriers to communication. (8mks)
b. Discuss the main techniques that can be used in an organization to enhance motivation among the employees. (8mks)
c. List and briefly discuss the leadership theories that you know. (7mks)
d. Discuss the various bases or sources of power in organizations. (7mks)

QUESTION TWO
i. How will you go about making a management decision using the rational decision making process? (10mks)
ii. Describe patterns of group interaction and communication. (10mks)

QUESTION THREE
i. How can organizations maintain their cultures. (10mks)
ii. What are the factors to determine personality? (10mks)

QUESTION FOUR
i. What is the importance of studying organizational behaviour? (8mks)
ii. Describe with the help of a diagram the communication process in organizations. (12mks)

QUESTION FIVE
i. Describe the factors that affect learning. (8mks)
ii. What are the factors contributing to the formation of an organizational culture? (12mks)

Organizational Behaviour Question Paper

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