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Communication Skills Question Paper

Communication Skills

Course:Bachelor Of Special Needs Education

Institution: Mount Kenya University question papers

Exam Year:2012

ANSWER QUESTION ONE AND ANY OTHER TWO QUESTIONS
1.a) Identify and explain any four barriers of communication. (8 mks)
b) Describe four types of listening. (8 mks)
c)Explain the differences between scanning and scheming. (5 mks)
d)One of the elements of communication is noise.Brieflyexplain three types of noise clearly stating how each one affects the process of communication.(9 mks)
2.a)Briefly discuss and provide illustrations of the following forms of non verbal communication.(10 mks)
¡) Proxemics
¡¡)Haptics
¡¡¡)Chronomics
¡v)Kinesics
v)Colour
b)Briefly discuss four types of question methods that can be used during an interview session.
3.a)Discuss seven methods that can be used in oral presentations.(10 mks)
b)Discuss giving illustrations four types of print information sources in the library. (10 mks)
4.a)Discuss the traditional SQ3R method of study.(10 mks)
b)briefly discuss five characteristics of a good speaker.(10 mks)
5.Respond to the following advertisement:
¡. A diploma in accounting
¡¡.Good communication and interpersonal skills
¡¡¡.Experience of atleast 2 years in the same field
¡v.Has shown outstanding professional competence in auditing
Send an application letter and a one page CV to :
The Manager,
Uchumi Auditing Firm,
P.O. Box 3010,
Kisumu

Communication Skills Question Paper

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