Bhr 102: Principles Of Management Question Paper

Bhr 102: Principles Of Management

Course:Bachelor Of Science In Human Resource Management

Institution: Moi University question papers

Exam Year:2010

MOI UNIVERSITY
DEPARTMENT OF DEVELOPMENT STUDIES
2010/2011 ACADEMIC YEAR
1ST YEAR, 1ST SEMESTER EXAMINATION
BSC. IN HUMAN RESOURCE MANAGEMENT
BHR 102: PRINCIPLES OF MANAGEMENT

INSTRUCTIONS TO CANDIDATES:
-QUESTION ONE IS COMPULSORY
-ATTEMPT ANY OTHER THREE QUESTIONS

SECTION A: COMPULSORY

Question 1
a) Critically analyze the relationship between strategic planning and operational planning. (10 marks)
b) As a professional manager, design a communication system for your firm that will allow effective information flow in your organization. Highlight the pre-requisite for effective communication. Use a diagram to illustrate communication channels. (9 marks)
c) Discuss the guidelines for effective delegation in commercial organizations. (6 marks)

SECTION B: ANSWER ANY THREE QUESTIONS

Question 2
a) Delegation is the key to effective management. Discuss. (6 marks)
b) Outline the steps involved in building effective organizational structures. (5 marks)
c) Explain how a business should be responsible to its customers and its suppliers. (4 marks)

Question 3
a) Distinguish between efficiency and effectiveness of operations.
b) Discuss the rationale of strategic planning in the corporate organizations. (8 marks)
c) Briefly explain the limitations of using Management by Objectives (MBO) approach in organizations. (4 marks)

Question 4
a) Critically analyze the Abraham Maslow and Fredrick Hertzberg theories of motivation. (10 marks)
b) Using relevant examples, outline the basisfor the formation of informal groups within formal organizations showing how such groups can be positively used by the management. (5 marks)

Question 5
a) Briefly discuss the importance of putting controls in organizational processes. (6 marks)
b) Explain the advantages of group decision making in an organization. (3 marks)
c) Using relevant examples, compare and contrast autocratic and democratic leadership styles. (6 marks)

Question 6
a) Discuss the cases for and against business involvement in the society. (10 marks)
b) Discuss five principles necessary for designing effective organizational structures. (5 marks).

***END***

Bhr 102: Principles Of Management Question Paper

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