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Organizational Behaviour Question Paper

Organizational Behaviour

Course:Bachelor Of Human Resource Management

Institution: University Of Nairobi question papers

Exam Year:2011

UNIVERSITY OF NAIROBI
SECOND SEMESTER EXAMINATIONS 2010/2011
EXAMINATION FOR THE BACHELOR OF HUMAN RESOURCE MANAGEMENT
DATE:9TH NOVEMBER 2011 TIME:5.30 P.M - 7.30 P.M

INSTRUCTIONS
Answer question ONE and any other TWO questions.

QUESTION ONE
a)Explain the meaning of the following terms as used in organizational behavior:
i)Change
ii)Conflict
iii)Organizational structure
iv)Stereotyping
v)Bullying
b)Using examples from your own experience, state and explain briefly four chief elements in organizational behavior.
c)Briefly explain only TWO principles of management as advanced by Henri Fayol
d)Discuss any THREE causes of stress in an organization.
e)Identify and explain three principles of learning that a manager may use in an organization.

QUESTION TWO
a)What do you understand by the term "Ability"
b)State and explain two types of Ability
c)Discuss six strategies that a manager can use to motivate workers.

QUESTION THREE
a)"Communication is a process......" Define the meaning of the term communication in reference to it being a process.
b)Distinguish between formal and informal communication channels.
c)State and explain four personality traits that contribute to behavior in an organization.

QUESTION FOUR
a)Explain the meaning of the term "personality"
b)Discuss briefly five basic dimensions of personality.
c)State and explain four personality traits that contribute to behavior in an organization.

QUESTION FIVE
a)Discuss how the process of perception affects behavior.
b)State and explain five factors that influence perception in individuals.

Organizational Behaviour Question Paper

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