Human Resources Management Question Paper
Human Resources Management
Course:Bachelor Of Commerce(Bcom) ()
Institution: Kabarak University question papers
Exam Year:2010
KABARAK UNIVERSITY
UNIVERSITY EXAMINATIONS
2009/2010 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF
COMMERCE
COURSE CODE: BMGT 213
COURSE TITLE: HUMANA RESOUCE
MANAGEMENT
STREAM: Y2S1 & Y2S2
DAY: FRIDAY
TIME: 4:00 – 4:00 P.M.
DATE: 09/03/2010
INSTRUCTIONS:
1. Answer question ONE and ANY OTHER TWO questions
PLEASE TURNOVER
Page 2 of 3
QUESTION 1
a) A great number of organizations today are investing enormous resources in Training and
Development of employees. Explain the reasons for this trend. ( 8mks)
b) Distinguish between Induction, training and Development. (4mks)
c) Effective Human resource Planning require proper Job Analysis. Clearly explain what is
meant by Job Analysis and the importance of Hob Analysis to the process of Human
Resource Planning. (5mks)
d) Your organization has just settled a legal dispute with someone who was turned down
during a recruitment exercise. The problem was with the accuracy of the Job description
and Job Specification. Write an entry for your personnel manual for what they should
both contain. (6mks)
e) “The recruitment and selection of an organization’s workface plays (French and
Rumbles, in Rayner and Adams-Smith, Managing and Leading People, CIPD 2005).
Differentiate between recruitment and selection and comment on the direct source of
recruitment. ( 7mks)
QUESTION 2
a) According to Woodruffe (2006), non-financial indicators are important motivators of
employee performance. Discuss the non-financial elements an organization can use in its
compensations program. (8 mks)
b) Patrick had been a valuable employee in the organization and the company was proud of
him until the death of his wife, which happened under unclear circumstances. After the
incident, Patrick has never been the same again. Initial observation revealed that he was
suffering from stress and required counseling.
(i) Explain the reasons organizations should be involved in employee
counseling. (4 mks)
(ii) Discuss the Safety and health programmes that organizations use to manage the
welfare of the employees. (8mks)
Page 3 of 3
QUESTION 3
a) Human Resource Management is basically concerned with the Human Relations in the
industry and the chief objective of every personnel department is to maintain sound
Industrial Relations between labour and management. Sound Industrial Relations means
absence of Industrial Disputes. Clearly examine the significance of
Industrial Relations. (8 mks)
b) “Human Resource Management is a staff function but a line responsibility”. Comment on
this statement. (6mks)
c) “Information communication technology is greatly shaping Human Resource
Management”. With the use of relevant examples, examine Information Technology as
an emerging issue in Human Resource Management. (6mks)
QUESTION 4
a) State the systematic methods for identifying training needs. (5 mks)
b) Discuss the importance of performance appraisal in an organization. (5 mks)
c) Define Labour turnover rate and explain five approaches that can be used
to reduce it. (5 mks)
d) Describe FIVE methods of analyzing a job. (5 mks)
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