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Bba 201 Behavioural Science Question Paper

Bba 201 Behavioural Science

Course: Bachelor Of Arts In Economics

Institution: Pwani University question papers

Exam Year:2012

A Constituent College of Kenyatta University
UNIVERSITY EXAMINATIONS
2010/2011 ACADEMIC YEAR
2ND YEAR 1ST SEMESTER EXAMINATION
DEGREE OF BACHELOR OF COMMERCE
BBA 201: BEHAVIORAL SCIENCE
END OF SEMESTER: I TIME: 3 HOURS
INSTRUCTIONS

- Answer question ONE and any TWO others.

Q.1) a) Explain briefly the following terms:

i) norms

ii) Standards of behaviour of society

iii) Socio-Psychology

iv) Behavioural economics (10 marks)

b) Define the following terms:-

i) Political science

ii) Organizational behaviour

iii) Beliefs

iv) Reflex behaviour

v) Learning trials (10 marks)

c)i) Differentiate between stimulus and Response showing the relationship with each other. (5 marks)

ii) Differentiate between situation, organism behaviour and consequence showing their relationships. (5 marks)
2

2) In behaviour, Reinforcement, extinction and punishment exists. Differentiate each of them and show when each in necessary in a working environment of manager and the employee. (20 marks)

3) What does theory of equity of propose in respect inequitability and how would the employees react when they perceive inequity? (20 marks)

4) State the three functions of management communication outlining the process of communication indicating precautions management need to take to prevent misunderstanding (20 marks)

5) Explain the qualities of successful leader showing how they relate to consultative management style. (20 marks)

6) Political tactics are the ammunition of a manager without managerial skills. What are these managerial tactics and how are they applied in sustaining the manager in the selected position. (20 marks)

Bba 201 Behavioural Science Question Paper

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