Bba 201 Behavioural Science Question Paper
Bba 201 Behavioural Science
Course:Bachelor Of Arts In Economics
Institution: Pwani University question papers
Exam Year:2012
A Constituent College of Kenyatta University
UNIVERSITY EXAMINATIONS
2010/2011 ACADEMIC YEAR
2ND YEAR 1ST SEMESTER EXAMINATION
DEGREE OF BACHELOR OF COMMERCE
BBA 201: BEHAVIORAL SCIENCE
END OF SEMESTER: I TIME: 3 HOURS
INSTRUCTIONS
- Answer question ONE and any TWO others.
Q.1) a) Explain briefly the following terms:
i) norms
ii) Standards of behaviour of society
iii) Socio-Psychology
iv) Behavioural economics (10 marks)
b) Define the following terms:-
i) Political science
ii) Organizational behaviour
iii) Beliefs
iv) Reflex behaviour
v) Learning trials (10 marks)
c)i) Differentiate between stimulus and Response showing the relationship with each other. (5 marks)
ii) Differentiate between situation, organism behaviour and consequence showing their relationships. (5 marks)
2
2) In behaviour, Reinforcement, extinction and punishment exists. Differentiate each of them and show when each in necessary in a working environment of manager and the employee. (20 marks)
3) What does theory of equity of propose in respect inequitability and how would the employees react when they perceive inequity? (20 marks)
4) State the three functions of management communication outlining the process of communication indicating precautions management need to take to prevent misunderstanding (20 marks)
5) Explain the qualities of successful leader showing how they relate to consultative management style. (20 marks)
6) Political tactics are the ammunition of a manager without managerial skills. What are these managerial tactics and how are they applied in sustaining the manager in the selected position. (20 marks)
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