Knom 724-Enterprise Documents, Records And Content Management. Question Paper
Knom 724-Enterprise Documents, Records And Content Management.
Course:Master Of Knowledge Management
Institution: Kisii University question papers
Exam Year:2012
KISII UNIVERSITY COLLEGE
SECOND YEAR EXAMINATIONS FOR THE AWARD OF THE DEGREE OF MASTER OF KNOWLEDGE MANAGEMENT.
FIRST SEMESTER 2011/2012
(MARCH 2012)
KNOM 724-ENTERPRISE DOCUMENTS, RECORDS AND CONTENT MANAGEMENT.
STREAM: KNOM Y2 S1 TIME: 3 HOURS
DAY: SATURDAY, 2.00 – 5.00 P.M DATE: 31/03/2012
INSTRUCTIONS
1. Do not write anything on this paper.
2.Answer one and any other TWO questions
1. a. Why is enterprise content management essential for orgarnizations. (10 marks)
b. Highlight the basic good practices that should be adopted by those practicing records management. (10 marks)
2. Discuss the following aspects of enterprise content management
a. Content capture
b. Content management
3. Discuss the role of 5C's in enterprise content and records management. (20 marks)
4. Explain with examples the main facets of enterprise content management. (20 marks)
5. An organization intends to adopt a document management system to manage its content.
Highlight the various considerations that the document management system should address. (20 marks)
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