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Knom 714-Knowledge Management In Organizations Question Paper

Knom 714-Knowledge Management In Organizations 

Course:Master Of Knowledge Management

Institution: Kisii University question papers

Exam Year:2011



KISII UNIVERSITY COLLEGE
UNIVERSITY EXAMINATIONS
SECOND SEMESTER 2010/2011
(OCTOBER 2011)

KNOM 714-KNOWLEDGE MANAGEMENT IN ORGANIZATIONS

STREAM: KNOM Y1 S2 TIME: 3 HOURS

DAY: WEDNESDAY, 2.00 – 5.00 P.M DATE: 19/10/2011


INSTRUCTIONS
1. Do not write anything on this question paper.
2. Answer question ONE and any THREE from the remaining questions.


QUESTION ONE

a. Use appropriate examples to discuss the motivations underlying organization's
adoption and implementation of knowledge management program. (25 marks)

b. Explain the influence of policy on knowledge management processes. (5 marks)




QUESTION TWO

Discuss the socio economical and political influence on knowledge processes in organizations. (10 marks)



QUESTION THREE

Information technology has had a significant impact in knowledge management processes in organizations.
Explain the role of each of the following tools that support knowledge socialization.(10 marks)

i. Web conferencing
ii. Digital white boards
iii. Bulletin boards
iv. Expert systems
v. Yellow pages



QUESTION FOUR

With specific context background, explain the following knowledge management cycles. (10 marks)

i. The innovation cycle
ii. Knowledge sharing cycle



QUESTION FIVE

a. What is a policy?

b. Explain the role of government, private and civil society
in tackling knowledge related dilemmas emanating from policy formulation. (8 marks)






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