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Organization Theory And Behaviour Question Paper

Organization Theory And Behaviour

Course:Organization Theory And Behavior

Exam Year:2010

THE KENYA NATIONAL EXAMINATIONS COUNCIL
DIPLOMA IN BUSINESS ADMINISTRATION
DIPLOMA IN PERSONNEL MANAGEMENT
ORGANIZATION THEORY AND BEHAVIOUR

3 HOURS

1.(a) Explain five approaches that may be used to empower employees in
an organization (10marks)

(b) For effective implementation of an Organization Development(OD)
Programme, an organization may sometimes need to engage the services of a
consultant. Outline five benefits that may accrue from such an
engagement. (10 marks)

2. (a) There are certain work related behaviours that may manifest the
presence of unhealthy conflicts in an organization. Outline five such
behaviours. (10marks)

(b) Explain the negative consequences of informal groups in an
organization (10marks)

3. (a) Outline five management practices that may limit effective
introduction of change in an organization.
(10marks)

(b) Explain the factors that should be taken into consideration when
designing an organization structure.
(10marks)

4. (a) Explain the factors that may determine the degree of
decentralization in an organization
(10marks)

(b) One of the causes of stress among employees at the work place is
inability to manage time effectively. Explain the characteristics of a
person who suffers from this inability.
(10marks)

5. (a) Managers are from time to time required to use different methods
for the motivation of employees in an organization. Explain five reasons
that make this requirement necessary.
(10marks)

(b) Explain the ways in which a good corporate image may contribute to
organizational effectiveness.
(10marks)

6. (a) Highlight five factors that a manager should take into
consideration when choosing a leadership style.
(10marks)

(b) Outline five principles of learning.
(10marks)

7.(a) Explain five measures that an organization may take in order to
cope with an adverse economic environment.
(10marks)

(b) Highlight the characteristics of a bureaucratic organization as
expounded by Max Weber.
(10marks).

Organization Theory And Behaviour Question Paper

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