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This refers to a system with universally accepted standards for storing, formatting and
displaying information in a networked environment. Information is stored as electronic
?pages? that contain text, graphics, animations, sound and video.
(i) How the WWW can take services closer to people:
1.WWW enables online teaching/instruction. A tutor of ABC College could conduct a
class for many students of the college located in different geographical areas. The students
simply need to log-on to ABC‘s website and access the live streaming video of the
class which is being conducted at ABC‘s head quarters.
2.WWW can facilitate sharing of information to online users. The information could be
placed in web pages and links provided between webpages to enable easy access to the
information. Thus, ABC College could for instance share study packs online to registered
students thus enabling distant students to easily access study resources.
3.WWW makes it possible for students of ABC Tutorial College to easily participate in
discussion forums. A discussion group facility could be implemented in the
College‘swebsite to enable students to post their views via e-mail. Students need not travel
to the College to participate in discussion forums.
4.WWW can enable students to sit for tests/exams at their own convenient locations through
online testing. Students only need to go to the closest exam center as opposed to going
allthe way to ABC‘s headquarters.
(ii) Managerial issues critical for the successful implementation of WWW:
1.Proper planning of resources e.g. funds, hardware, and software required, personnel
required, etc
2.Adequate control mechanisms have to be put in place to ensure security of the system.
3.Training of staff to ensure they are competent with the system.
4.Education of staff on the importance of WWW so as to reduce potential resistance to the
introduction of WWW into an organization.
5.Reengineering of business procedures to accommodate WWW where possible in order to
ensure maximum utilization.
gregorymasila answered the question on November 20, 2017 at 15:31
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