Management control
This refers to the activity of monitoring how effectively resources are used and how well
operational units are performing.
Areas of management control where computers are used/can be used:
1.At the operational level where transaction processing systems (computerized systems that
perform and record the daily routine transactions necessary to conduct the business) could
be used to coordinate accounts receivable.
2.At the knowledge level where office systems (systems that automate office procedures)
and knowledge work systems (systems that aid knowledge workers to create new
information and knowledge) may be used for electronic scheduling of events and product
design.
3.At the management level where management information systems (MISs- information
systems at the management level of an organization that secure the functions of planning,
controlling and decision making by providing routine summary and exception reports)
could be used for budget preparation and in identifying production cost overruns. Also
Decision support systems (information systems at the organization‘s management level that
combine data and sophisticated analytical models or data analysis tools to support non-
routine decision making) could be used in supporting non-routine decisions such as
identifying production facility locations for a manufacturing company.
4.At the strategic level where executive support systems (information systems at the
organization‘s strategic level designed to address unstructured decision making through
advanced graphics and communications) to support senior managers in making decisions
concerning new products and new markets.
gregorymasila answered the question on November 21, 2017 at 19:40
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Four companies A, B, C and D, which have similar activities but are not part of a group,
have the following computer configurations,
Company A: Three stand-alone micro-computers (CPU, VDU, Keyboard, hard disk and
mouse) each having its own printer.
Company B Small office with 11 micro-computers linked in a Local Area Network (LAN).
Each micro-computer has its own processing ability, but is linked via the
LAN to central printers, disk storage, file server and tape streamer devices.
The LAN is completely self-contained", This means that there are no modems or other similar external devices attached to it.
Company C Four processing locations connected by a Wide Area Network (WAN). Each
location has a LAN in the same configuration as company B, although there is also a
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as company B. All locations are connected in a star configuration to head
office. File servers at each location are updated from head office after every
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selected customers to use. Orders by customers are
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