This is the in-depth study of the problem that the company intending to automate its sales
department will try to solve with an information system. It consists in defining the problem,
identifying its causes, specifying the solution and identifying the requirements that must be
met by a system solution.
(ii) Main objectives of systems analysis:
1.To determine information needs of an organization and the users of that information.
2.Determination of the current activities of the system i.e. functions involved in conversion
of inputs to outputs.
3.Determination of the intended system‘s outputs.
4.Determination of the resources required for the intended system.
5.Determination of capabilities required in the system to meet the information needs of the
organization.
(iii) Personnel and their tasks:
1. SALES CLERKS
They would help in determining the current activities of the system by identifying the
functions involved in the conversion of inputs to outputs.
2. SALES DEPARTMENT MANAGER
He/She would help in determining the intended system‘s outputs by specifying the kind of
reports he would desire from the automated information system. He/She would also assist in
determining the information needs of the company and the other users (especially managers)
of the information.
3. SYSTEMS ANALYST
He/She oversees the running of the system analysis. He/She liaises with the end users i.e. the
clerks and the sales department manager to establish the current activities of the system, the
information needs of the organization, the intended systems outputs, the resources required
for the intended system and the capabilities required in the intended system in order to meet
the information needs of the organization. The systems analyst also prepares and presents to
management the feasibility study report which details the current situation and the way
forward.
gregorymasila answered the question on November 22, 2017 at 10:44
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