Dunga Beach Sacco Ltd., a farmers savings and credit co-operative society based in Kisumu Municipality installed an enterprise resource planning (ERP) software two years ago....

      

Dunga Beach Sacco Ltd., a farmers savings and credit co-operative society based in
Kisumu Municipality installed an enterprise resource planning (ERP) software two
years ago. At the time of installation, the Sacco did not undertake the necessary
business process changes, as a result of which most users still prefer to use the
manual system. The Sacco is now planning to undertake the necessary changes.
Required:
(i) State four obstacles that may have hampered the business process changes and suggest four possible strategies that may be used to overcome the obstacles.
(ii) A post installation review of the system revealed that the system was not realizing the anticipated benefits. List six other key areas that the review should have focused on other than the benefits.

  

Answers


gregory
Obstacles
- Attitude or beliefs perhaps arising from cultural and religious or social
Influences.
- Politics i.e. resisting change that might weaken the power in the base of an
Individual or group strength a rival position.
- Personal self – interest
- Misunderstanding
- Different view points of the situation
gregorymasila answered the question on November 27, 2017 at 10:42


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